Waiwater

Contacts

Address:
101 Trig Hill Road, Onetangi, Waiheke Island, Auckland 1081, New Zealand
Get directions

Website:
waiwater.co.nz

Phone number:
+64 9-372 2021

Categories:
Establishment   Food  

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Reviews about Waiwater

• Mariette Dodd

  02 Apr 2018
  ★ ☆ ☆ ☆ ☆
  I am still waiting for a water delivery booked for YESTERDAY... I have left four to five phone messages, and am yet to receive a phone call in return. I finally spoke to someone yesterday evening, having spent the entire day going nowhere and receiving no replies to my phone messages - I waited at home in order to be on hand to pay for the delivery as the booking slip stipulated "payment on delivery". (I had received a reminder via e-mail of the scheduled delivery on Friday evening, so had no reason to suspect that the delivery would not go ahead...) I was promised a delivery this morning and there was an apology for yesterday's oversight, acknowledging that the mistake had been on Wai Water's part. I have phoned repeatedly this morning to confirm that the delivery is still going to happen. I have had no reply to my messages. I have e-mailed queries, but have had no reply. I have stayed at home all morning to ensure that I can pay for the delivery when it happens. It is now four minutes to twelve - no sign of a water truck, no reply to my phone messages, no reply to my e-mails and two days that I have wasted on waiting for Wai(ting) Water. Am I the only person on the island experiencing such bad customer service?

Photos and maps

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